77acd's Privacy Policy

77acd ("we", "us", or "the platform") provides a safe and entertaining online gaming environment for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right, and protecting that right is our responsibility.

This privacy policy explains how 77acd collects your personal information, how it is used, who it may be shared with, and what steps we take to keep your information secure. This policy applies to our website, mobile application, and all other digital services.

Please read this policy carefully before you start using our services. If you have any questions, please contact our support team.

77acd collects several types of information. We may collect this information directly from you, automatically from your device, and from third-party sources.

Personal Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Address and location information

Financial Transaction Information

• bKash, Nagad, Rocket, and Upay account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, time, and amount

Gaming Activity Information

• Game history and betting records
• Wins and losses information
• Records of bonus and promotional offer usage
• Active time on the platform and session information

Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system information
• Information obtained from cookies and similar tracking technologies

77acd uses the information it collects only for specific, legitimate, and fair purposes. We process your information for the following reasons:

Account Management & Security

Your personal information is essential for creating, verifying, and managing your account. We use it to ensure that only individuals aged 21 or older can use our platform and that authorized transactions are processed smoothly.

Service Delivery & Improvement

77acd uses your gaming activity information to work on improving your experience. We regularly assess the quality of our products and services and resolve technical issues.

Fraud Prevention & Anti-Money Laundering Measures

We monitor your transactions to ensure financial security. Detecting unusual or suspicious activity and stopping fraudulent activity is part of our responsibility.

Responsible Gaming Support

By analyzing your gaming behavior, we can identify potentially problematic gaming patterns and offer support when needed. This is part of our responsible gaming commitment.

Communication & Customer Support

Your contact information is needed to respond to your questions or complaints, send important account-related notifications, and operate our 24/7 live chat and email support.

77acd does not sell your personal information to any third party. However, we may share information in certain specific circumstances:

Service Provider Partners

Information may be shared on a limited basis with our technology infrastructure, payment processors (bKash, Nagad, Rocket, Upay, and banking services), game software providers, and customer support services. All such partners are contractually bound to maintain the confidentiality of the information.

Legal Obligations

We may disclose information to comply with court orders, lawful requests from government authorities, or applicable law. In such circumstances, we provide only the minimum information necessary.

Fraud Prevention

Information may be shared with relevant authorities to prevent serious fraud or criminal activity.

77acd applies the highest industry-standard technical and organizational measures to protect your personal information.

Encryption & Data Transfer

SSL (Secure Socket Layer) encryption is used across our entire platform. All information exchanged between your browser and our servers is encrypted, making it virtually impossible for third parties to read.

Access Control

Access to your information is granted only to authorized staff who require it for their work. All staff are bound by confidentiality agreements and receive regular data protection training.

Security Monitoring

Our technology team continuously monitors the security of the platform. Systems are in place to automatically detect and prevent any suspicious activity.

Response to Data Breaches

If a data breach occurs and it poses a risk to your rights or freedoms, 77acd will notify you within a reasonable time and take the necessary protective measures.

77acd uses cookies and similar technologies to improve your experience and ensure the functionality of the platform.

Types of Cookies

• Essential Cookies: Necessary for the core functionality of the platform — maintaining login sessions, security verification, and so on.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand how the platform is used, which helps us improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

77acd retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required by law.

• Information related to active accounts: for the entire duration the account remains active.
• Financial transaction information: for the period required under applicable law.
• After account closure: for the minimum period necessary to meet legal obligations.
• Marketing communication information: until you withdraw your consent.

Once the specified period has ended, your information is securely deleted or anonymized so that you can no longer be identified.

You have the following rights over your personal information, and 77acd fully respects these rights:

Right to Access

You have the right to know what information we hold about you, how we use it, and who we have shared it with.

Right to Rectification

If any information we hold about you is incorrect or incomplete, you can request that it be corrected. Our customer support team will assist you in this regard.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

Right to Object to Processing

You have the right to object to your information being used for certain purposes, particularly in the case of marketing communications.

Right to Data Portability

You have the right to receive your information in a structured, commonly used, and machine-readable format.

77acd's services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from any minor. Our registration process includes age verification measures.

If a minor attempts to create an account on our platform, we prevent it. If we are informed that information belonging to a minor has been collected by us inadvertently, we will immediately delete that information and close the account.

Our platform may contain links to third-party websites or services. 77acd is not responsible for the privacy practices of these external sites. Visiting these sites will be subject to their own privacy policies.

The payment providers used on our platform (bKash, Nagad, Rocket, Upay) and game software providers have their own privacy policies. Using their services means their policies will also apply to you.

77acd may update this privacy policy from time to time. Such changes may be necessary due to the nature of services, technological changes, or legal obligations.

If any significant changes are made, we will notify you by email or through a notice on the platform. Continuing to use the platform after changes have been made will be considered as your acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent revision. We can provide older versions upon request.